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Payment options

All our online payment options are totally secure and compromising data transfers to our site are done using the most powerfull commercially available encryption. For online orders we currently offer payment via our credit/debit card payment gateway, or you can use either Google checkout or PayPal.

Our products and services are priced in American dollars (USD), but you may be charged in either American dollars (USD), British pounds (GBP), Euros (EUR) or bitcoins (BTC) depending on what payment method you choose. We use a fair exchange rate and do not make any money on currency conversion. Even though prices are quoted in USD on the site in many cases you can hover over the price to get a currency conversion.

Barclays Pingit

Pingit is a payment service run by Barclays. You need a UK bank account to use this service and funds will be transferred directly into our account. You will be charged in GBP if you choose this payment method.

Bitcoins

We accept bitcoins (BTC). Payment is made either by using the bitcoin address or the QR code provided on the payment page. Our bitcoin exchange rate and price list are also available online.

PayPal

PayPal is an internationally accepted secure payment service, it allows you to send and receive money. You will be able to pay via PayPal using either your bank acocunt or a credit/debit card. If you pay with this method, you can choose to pay in either USD, GBP or EUR.

Alternative payment options

If you have been issued an invoice for a service that was not automatically paid for online you have the following additional payment options:

  • By cheque: Send a cheque for the total, in the currency of the invoice, to our address. Please write the invoice number on the reverse of the cheque.
  • By bank transfer: These must be in GBP (british pounds), please notify us by email of the bank transfer, include the invoice number being paid for. Our bank details are:

    Account name: SpaceReg Ltd.
    Account number: 51553380
    Sort code: 400412

    International clients must ensure they incur all currency exchange and banking fees. These further details will be necessary for international transfers:

    Bank name: HSBC Bank UK
    IBAN number: GB36MIDL40041251553380
    Swift code: MIDLGB22
    BIC code: MIDLGB21 10

Note: If payment is not received within 30 days of the date the invoice was issued services may be suspended without further notice.

Taxes (VAT)

SpaceReg Ltd. is based in the United Kingdom so all orders with a billing address in the EEC are eligible for VAT. Customers in EEC countries other then the United Kindom that supply their company VAT number will not be charged VAT in accordance with EEC law.

Refund policy

SpaceSurfer Ltd. will refund any failed transfer/registration requests, however we will not refund any successful requests, so please check your spelling! We will also refund any web server digital certificate orders that fail, we may refund successfull digital certificate orders that were made for the incorrect domain as long as we are notified within 5 days of the certificate issue. All refunds will be made using the payment option and currency with which the order was originally paid for.

Fraudulent payments

Payment transactions on this site are checked for authenticity and all information served from this site is logged and archived. However it is impossible for any vendor online or otherwise to completely prevent fraud. If our merchant bank informs us that a successfull fraudulent payment was made we will act as follows:

  1. Remove the digital product or service payed for fraudulently.
  2. Trace the person who made the transaction via our logs.
  3. Contact the relevant authorities in the country the perpetrator made the transaction from.

© SpaceReg 1998-2016