Help index

Our help pages offer help on the following topics:

General information

• Company and contact information.
• Payment options.
• Refund policy.
• Product pricing.
• Privacy policy.
• General information on services provided.
• Security information.
• Information on fraudulent transactions.
• Site compatibility.

Services/products

• Domain name registration.
• Domain name registrar transfer.
• Domain name renewal.
• Secure server certificates and the certification process.
• Free domain name parking.

Domain name management

• Authoritative DNS server updates.
• Contact details changes.
• Domain name forwarding.
• Change hosting provider.
• Trading or selling a domain name (ownership transfer).

Online tools

• Domain information groper gateway.
• Check your certificate signing request (CSR) online.
• Secure server information gateway

If you cannot find the help you are looking for, please email our support team.